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How To: Recommended SPAM Settings for SmarterMail 4.x
Software affected: SmarterMail V4.x Description: Recommended SPAM Settings for SmarterMail 4.x Resolution: We recommend the following settings for SmarterMail 4.x. Go to Security > Anti-Spam Administration > Spam Checks tab. We also recommend that when assigning weights to the various SPAM Checks that you use increments of 10.
Continue reading...How To: 550 Authentication is required for relay
25. April 2008
The reason for this error is that your email server requires SMTP Authentication to send outgoing mail. In order to resolve this issue you will need to configure your email client such as Outlook, Outlook Express, Eudora, or Thunderbird so, that you are an authenticated user. For Outlook do the following: Click on the Tools menu Click on [...]
Continue reading...Why is winmail.dat blocked? What is winmail.dat?
25. January 2008
Email users sometimes find that they receive email messages with a strange file attached, called winmail.dat. When they attempt to open this file, either it can’t be opened at all, or it contains “garbage” data. The situation causing this is that people are using several different email client programs to receive, read, and send email. Unfortunately, [...]
Continue reading...How to: Setup a POP account in Outlook
5. December 2007
Setup a POP account in Outlook POP is a protocol used to retrieve email messages from an Internet email server. Generally, when you use POP is it best to use it from one particular computer. When you download your messages, the POP email server stores them for your later retrieval. If you go to another computer [...]
Continue reading...How To: Troubleshoot 550, 553 Outlook Email Errors
9. February 2007
Relaying occurs when an e-mail message is sent to an e-mail address whose domain (the name after the @ symbol, such as adatum.com) is not processed by the Simple Mail Transfer Protocol (SMTP) (Simple Mail Transfer Protocol (SMTP): A common protocol that is used to send e-mail messages across the Internet.)or outgoing server that the sender is requesting to deliver the message. The SMTP server must connect to another SMTP server to relay the message.
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2. May 2008
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